Your personal data matters to us. At Heibaji, we are fully transparent about what information is collected, where it is stored, and how it is kept secure.
We believe your privacy is a fundamental right. Every system at Heibaji is designed with the protection of your data as the top priority.
Every transaction and data transmission on Heibaji is protected with 256-bit SSL encryption. This ensures bank-grade security, preventing any unauthorized access to your information.
Heibaji never sells your personal data to third parties. Your name, phone number, address, and financial details are used solely to improve the services offered on the platform.
You have full control over your own data. You can view, correct, or request deletion of your information at any time. We respond within a maximum of 72 hours.
Heibaji's servers are hosted in internationally certified data centers. All user data is stored in encrypted form and regular security audits are conducted.
We use cookies to improve your website experience. We are clear about which cookies are used and why, and you have the option to disable all non-essential cookies.
You can opt out of promotional emails or messages from Heibaji at any time. We respect your preferences and will not contact you without your consent.
To deliver the best experience on the Heibaji platform and keep services running smoothly, certain information is collected. We only collect what is strictly necessary — nothing more.
We never store your full payment card number. Payment details are processed directly through a secure payment gateway.
Heibaji uses collected data only for specific and legitimate purposes. The table below provides a detailed breakdown of what data is used for and why:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Identity | Account Creation & Verification | Contractual Obligation |
| Contact Information | Customer Support & Important Notices | Legitimate Interest |
| Financial Information | Payment Processing & Fraud Prevention | Legal Obligation |
| Gaming History | Responsible Gaming Monitoring | Legitimate Interest |
| Device & IP | Security & Fraud Detection | Legitimate Interest |
| Marketing Preferences | Promotional offers (subject to consent) | User Consent |
Heibaji never uses your data for any purpose you have not consented to. If we need to use your information for a new purpose in the future, you will be informed in advance.
Heibaji does not sell your data — that is a core principle. However, there are limited circumstances where sharing information may be necessary. Those circumstances are outlined clearly below:
Limited data may be shared with trusted third parties for payment processing, KYC verification, and technical services. These partners receive data solely for their designated tasks and may not use it for their own purposes.
We are legally required to disclose information when ordered by a court, directed by a government authority, or requested by a regulatory body. In such cases, we share only the minimum data necessary.
If Heibaji is ever merged or acquired, your data may be transferred to the new entity. Even in that case, this Privacy Policy will remain in effect and you will be notified in advance.
Rest assured: Heibaji never sells or rents your data to advertisers, data brokers, or marketing companies.
The Heibaji website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the website recognize you.
You can manage cookies through your browser settings. Please note that disabling essential cookies may limit access to certain features.
Heibaji follows the highest standards of technology and practice to protect your data. Our security architecture is multi-layered, so that if one layer is compromised, the others continue to keep your information safe.
Heibaji's servers operate in ISO 27001-certified data centers, ensuring compliance with international information security standards.
As a Heibaji user, you have several important rights over your own data. We respect these rights and aim to respond to all requests in a timely manner.
To exercise any of these rights, email us at [email protected]. We typically respond within 30 days. Complex requests may take longer, but you will be kept informed.
Heibaji is an adults-only platform and is strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.
If we become aware that data belonging to a minor is stored with us, that account will be immediately closed and the data will be deleted.
A note for parents — if you suspect your child is using Heibaji, please contact our support team immediately.
Heibaji works with trusted third-party partners for payment processing, identity verification, and other services. These partners maintain their own privacy policies.
All third-party partners are bound by strict data processing agreements with Heibaji. They may only use your information for specified purposes and are prohibited from using it for their own interests.
For the privacy policies of third-party services, please visit the respective provider's website. Heibaji is not responsible for those policies.
Heibaji does not store your data indefinitely. Each type of information has a defined retention period, determined by legal obligations and business requirements.
Once the retention period expires, data is securely deleted or anonymised. Certain data may be retained longer due to legal obligations.
Heibaji may update this Privacy Policy from time to time. This may be necessary due to legal changes, the addition of new services, or security improvements.
We recommend visiting this page regularly and checking the "Last Updated" date. To view a previous version of this policy, please contact our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated data protection team. We are always ready to help.
For formal data privacy requests, please email us with "Data Privacy Request" in the subject line. Our Data Protection Officer will review your request directly.