Gaming should be a source of fun — not stress or addiction. At Heibaji, we believe that when every player games responsibly, the experience becomes truly enjoyable. On this page, we'll show you how.
Responsible gaming at Heibaji isn't just a rule — it's the core value behind every decision we make.
Play within your means. Heibaji lets you set daily, weekly, and monthly deposit limits so financial control always stays in your hands.
Set a session time limit to avoid spending too long playing. Once your time is up, Heibaji will automatically alert you and encourage you to take a break.
Temporarily or permanently exclude yourself from the platform if needed. Once a self-exclusion request is submitted, your account will be suspended promptly.
You can review your full gaming and transaction history at any time. Understanding your own habits makes it much easier to make informed decisions.
Heibaji strictly prevents access for anyone under 18. Identity verification is mandatory at registration to ensure minors cannot participate in any way.
If you feel gaming is getting out of control, our support team is available 24/7, every day of the week. We're always here to listen.
Responsible gaming means treating gaming as a form of entertainment — not as a solution to financial problems or a way to cope with stress. At Heibaji, we believe every player needs to know their limits and enjoy themselves within those limits.
More people in Bangladesh are getting into online gaming, and that's great. But enthusiasm should come with awareness. Responsible gaming on Heibaji means knowing how much you play, how much time you spend, how much BDT you wager, and when to stop.
If gaming is starting to negatively affect your daily life, family, or work, that's a warning sign. Heibaji is fully prepared to support you through it.
Keep in mind: Gaming should be one small joy in your life, not your whole life. Play within your limits and stay happy.
Heibaji is committed to creating an environment where every player feels safe. That's why responsible gaming tools are built into every account — free of charge and easy to access.
Heibaji has developed a range of effective tools to help players manage their gaming habits. All of them are easily accessible from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, it cannot be changed before the specified period ends.
Set a time limit for each gaming session. When time is up, you'll get an automatic reminder and the option to take a break.
Take a break ranging from 1 day to 6 weeks. You won't be able to log in during this period, but your account will remain fully secure.
6 months to permanent — exclude yourself from the platform for as long as you need. Once activated, it cannot be cancelled before the set period ends.
Set a maximum amount you're willing to bet within a given period before you start playing. This protects you from unexpected large losses.
At regular intervals, a summary of your gaming time and spending will appear on screen so you can stay aware of the bigger picture.
All these tools are available under the "Responsible Gaming" section in your account settings. You can also contact our support team for help setting any limits.
Gaming addiction develops gradually. It can be hard to recognize at first, but there are specific warning signs to watch for. If you notice any of the following in yourself, take action right away.
If any of the signs above apply to you, please take a moment for yourself and reach out to our support team.
If you feel gaming is becoming hard to control, follow the steps below. Take action today — don't wait.
The first step is being honest with yourself. If you feel gaming is having a negative impact on your life, acknowledging it is the most important move you can make.
Go to your Heibaji account settings to set deposit limits, time limits, and bet limits. Changes take effect immediately.
Use the cooling-off or self-exclusion feature to give yourself a break. Spend that time with family or pick up a new hobby.
The Heibaji support team will listen to you in complete confidence and guide you toward the right tools or resources. Don't hesitate to reach out.
Consult a mental health professional or addiction counsellor if needed. Gaming addiction is a health condition, and effective treatment is available.
Responsible gaming doesn't mean giving up gaming — it means playing smart. Follow the tips below to keep gaming fun every time.
Heibaji Tip: Take one full day off from gaming each week. This habit will help you maintain a healthy balance.
We're constantly adding new content and resources to promote responsible gaming at Heibaji. Be part of this effort to raise gaming awareness.
Heibaji strictly prohibits anyone under 18 from using the platform. As a parent, however, you also have a responsibility to protect your child from the risks of online gaming.
If you suspect your child is using Heibaji in any way, contact our support team immediately. We will act quickly.
Ask yourself the questions below. Answer honestly and you'll get a clear picture of where your gaming habits stand.
If most of your answers are "Yes" or "Sometimes", please contact Heibaji support or consider self-exclusion.